This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
- Full wideband audio performance across the handset, headset, and speakerphone for superior clarity
- Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
- Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
- Greater choice and flexibility with a replaceable bezel option
- Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
- Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
- Customizable paper label insert that can be locally printed for the programmable line and feature keys
Specification
CP-7861-K9 Specifications | |
---|---|
Signaling protocol support | ● Session Initiation Protocol (SIP) |
Codec support | ● G.711a/μ, G.722, G.729a, iLBC |
Key call features support | ● + Dialing (E.164) ● Abbreviated dial ● Adjustable ringing and volume levels ● Adjustable display contrast ● Agent greeting ● Auto-answer ● Auto-detection of headset (Not available on the IP Phone 7811) ● Busy Lamp Field (BLF) (Not available on the IP Phone 7811) ● Call back ● Call forward ● Call history ● Call park ● Call Pickup ● Call timer ● Call waiting ● Caller ID ● cBarge ● Corporate directory ● Conference ● Cross Cluster Extension Mobility (EMCC) ● Dial from the list ● Direct transfer ● Do not disturb ● Extension Mobility (EM) ● Forced access codes and client matter codes ● Group call pickup ● Hold/resume ● Immediate divert ● Intercom (Not available on the IP Phone 7811) ● Join (Not available on the IP Phone 7811) ● Message-waiting indicator ● Meet me conference ● Mobility ● Music on hold ● Mute ● Network profiles (automatic) ● On- and off-network distinctive ringing ● Personal directory ● Privacy ● Private Line Automated Ringdown (PLAR) ● Redial ● Ring tone per line appearance ● Shared line ● Silent monitoring and recording ● Speed dial ● Time and date display ● Transfer ● Voicemail ● Whisper coaching |
Language support | ● Arabic (Arabic Area) ● Bulgarian (Bulgaria) ● Catalan (Spain) ● Chinese (China) ● Chinese (Hong Kong) ● Chinese (Taiwan) ● Croatian (Croatia) ● Czech (Czech Republic) ● Danish (Denmark) ● Dutch (Netherlands) ● English (United Kingdom) ● Estonian (Estonia) ● French (France) ● Finnish (Finland) ● German (Germany) ● Greek (Greece) ● Hebrew (Israel) ● Hungarian (Hungary) ● Italian (Italy) ● Japanese (Japan) ● Latvian (Latvia) ● Lithuanian (Lithuania) ● Korean (Korea Republic) ● Norwegian (Norway) ● Polish (Poland) ● Portuguese (Portugal) ● Portuguese (Brazil) ● Romanian (Romania) ● Russian (Russian Federation) ● Spanish (Columbia) ● Spanish (Spain) ● Slovak (Slovakia) ● Swedish (Sweden) ● Serbian (Republic of Serbia) ● Serbian (Republic of Montenegro) ● Slovenian (Slovenia) ● Thai (Thailand) ● Turkish (Turkey) |
Multiple ring tones | ● The phone supports user-adjustable ring tones. |
Directories | ● The phone identifies incoming messages and categorizes them for users on the screen. This makes it fast and easy to return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol (LDAP) standard directory. |
Quality-of-service (QoS) options | ● The phone supports CDP and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID. |
Security | ● Certificates ● Image authentication ● Device authentication ● File authentication ● Signaling authentication ● Media encryption using Secure Real-Time Transfer Protocol (SRTP) using AES-128 ● Signaling encryption using Transport Layer Security (TLS) Protocol using AES-128 or AES-256 ● Encrypted configuration files ● 802.1X authentication ● Cryptography |
Configuration options | ● The user can configure IP address assignment statically or through the DHCP client. |
Physical dimensions (H×W×D) | ● IP Phone 7861: 207 x 265 x 28mm (exclude foot stand) |
Weight | ● IP Phone 7861: 1053g |
Display | ● IP Phone 7861: 3.5” 396×162 pixels |
Ethernet switch | ● The phone has a 10/100BASE-T or a 10/100/1000BASE-T |
Phone casing composition | ● Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic. |
Power requirements | ● The phone is an interoperable IEEE 802.3af PoE (Class 1 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (CP-PWR-CUBE-3=). Use of the power supply also requires the use of one of the corresponding AC country cords. |
Operational temperature | ● 32 to 104°F (0 to 40°C) |
Nonoperational temperature shock | ● 14 to 140°F (-10 to 60°C) |
Humidity | ● Operating 10% to 90%, non-condensing ● Non-operating 10% to 95%, non-condensing |
Cosmetic | ● Cisco cosmetic class A |
Certification and compliance | ● Regulatory Compliance ◦ CE Markings per directives 2004/108/EC and 2006/95/EC ● Safety ◦ UL 60950 Second Edition ◦ CAN/CSA-C22.2 No. 60950 Second Edition ◦ EN 60950 Second Edition (including A11 & A12) ◦ IEC 60950 Second Edition (including A11 & A12) ◦ AS/NZS 60950 ◦ GB4943 ● EMC – Emissions ◦ 47CFR Part 15 (CFR 47) Class B ◦ AS/NZS CISPR22 Class B ◦ CISPR22: 2005 w/Amendment 1: 2005 Class B ◦ EN55022: 2006 w/Amendment 1: 2007 Class B ◦ ICES003 Class B ◦ VCCI Class B ◦ EN61000-3-2 ◦ EN61000-3-3 ◦ KN22 Class B ● EMC – Immunity ◦ EN55024 ◦ CISPR24 ◦ EN60601-1-2 ◦ KN24 ◦ Armadillo Light ● Telecom ◦ FCC Part 68 HAC ◦ CS-03-HAC ◦ AS/ACIF S004 ◦ AS/ACIF S040 ◦ NZ PTC 220 ◦ Industry Standards: TIA 810 and TIA 920 ◦ Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at |
Packing Information
Cisco 7800 Series IP Phone CP-7861-K9= is sealed in cisco original box. We will also pack CP-7861-K9= with the second box before shipping.
Shipment
Our products will be sent via FedEx,DHL,TNT,UPS,EMS,and so on.but the buyer is responsible for
customs clearance and pay tariff when the product arrived destination country.
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